Sales Support
Sales Support That Drives Growth
Our sales support services help businesses generate leads, nurture prospects, and close more deals efficiently. From outbound and inbound campaigns to appointment scheduling and onboarding, we handle the backend tasks so your sales team can focus on selling. With our support, you can streamline workflows, increase conversions, and build stronger customer relationships.
Outbound Campaigns
We execute targeted outbound campaigns to engage potential customers, generate leads, and drive conversions. Our team leverages personalized outreach strategies across phone, email, and messaging to maximize response rates.
Inbound Campaigns
We handle inbound sales inquiries, ensuring every lead is promptly engaged and nurtured. Our team qualifies prospects, answers questions, and guides them toward the next steps in the sales process.
Outbound New & Retention
We focus on both acquiring new customers and retaining existing ones through proactive outreach. Our team nurtures leads, re-engages past clients, and implements retention strategies to maximize customer lifetime value.
Demo Scheduling
We coordinate and schedule product demos, ensuring that your sales team connects with qualified prospects at the right time. Our seamless scheduling process helps increase demo attendance and conversion rates.
Sales Appointment Scheduling
Our team manages appointment setting for your sales representatives, ensuring a steady flow of meetings with potential clients. We handle follow-ups, confirmations, and rescheduling to optimize your team’s time and efficiency.
Onboarding
We streamline the customer onboarding process, ensuring a smooth transition from sale to implementation. Our team provides guidance, support, and follow-ups to help new customers get started successfully and feel confident in your product or service.
What
Our Clients Say
What Our Clients Say Before…
Our new customer acquisition cost kept going through the roof and we did not know how to control it without dramatically slowing down our topline growth.
We were spending so much money and time training local resources to do administrative work and it seemed like as soon as they were self sufficient the quit!
We were spending a lot of money on acquisition but could not afford to staff properly when those customers called in to purchase or schedule a meeting. In fact we were abandoning more than 50% of the callers. Additionally there were outbound sales campaigns that we could never run because we simply did not have the capacity.
What Our Clients Say After…
Thanks to CertainlyCX - we understand and can measure the power of our referrals: we know exactly what we need to do and what we can do to in order to turn customers into promoters.
Now with CertainlyCX, we have amazing resources that have great skillsets. CertainlyCX takes care of all the day to day management and they do the training as we scale using their resources… It has been a dream!
Now thanks to CertainlyCX we have the correct capacity at the right times and we answer more than 90% of our inbound calls in less than a minute. We are also able to run the outbound campaigns with great success due to Certainly’s outbound expertise and great systems!
