Office Administration & Back Office Support
Efficient Office Administration & Back Office Support
We take care of essential administrative and back-office tasks, ensuring your operations run smoothly and efficiently. From bookkeeping and invoicing to data processing and office management, our team handles the details so you can focus on growth. With our support, you’ll improve organization, reduce workload, and maintain a seamless workflow.
Accounts Receivable
We manage invoicing, payment tracking, and collections to ensure steady cash flow and minimize outstanding balances. Our team helps streamline accounts receivable processes so you can focus on growing your business.
Back Office Support
We handle essential behind-the-scenes operations, from data entry to process management, to keep your business running smoothly. Our efficient support services free up your team’s time, allowing them to focus on core business functions.
Bookkeeping Assistant
Our bookkeeping assistants help maintain accurate financial records by handling expense tracking, reconciliations, and financial reporting. We ensure your books are well-organized and up to date for better financial decision-making.
Data Processing
We collect, organize, and process data to enhance efficiency and decision-making for your business. Our team ensures accuracy and consistency, allowing you to extract valuable insights from your data.
Data Validation
We verify and clean your data to eliminate errors, ensuring reliable and high-quality information. Our data validation process helps improve accuracy in reporting, analytics, and business operations.
Invoicing
We create, send, and track invoices to ensure timely payments and accurate financial records. Our invoicing support helps streamline your billing process, reducing delays and improving cash flow.
Office Administration
We provide administrative support such as scheduling, document management, and correspondence handling. Our virtual assistants help keep your operations organized and efficient, allowing you to focus on strategic priorities.
What
Our Clients Say
What Our Clients Say Before…
Our staff’s days were filled with routine run the business tasks but we never had enough time to get to the stuff that could push the business forward.
We were spending so much money and time training local resources to do administrative work and it seemed like as soon as they were self sufficient the quit!
We did not understand what was important to our clients. We had tried talking with our unhappy customers but it was too late and not terribly helpful.
What Our Clients Say After…
Thanks to CertainlyCX - and their scalable virtual administrative support we are able to get all the administrative work done with better quality at a great cost and we have time to actually work on the business instead of being buried in the administrative weeds! We could not be happier, just wished we did it years ago.
Now with CertainlyCX, we have amazing resources that have great skillsets. Certainly takes care of all the day to day management and they do the training as we scale using their resources… It has been a dream!
Now thanks to CertainlyCX implementing a rapid-cycle feedback process that solicits feedback directly from customers. We are able to incorporate the right feedback and action loops to respond and act quickly, this allows us to identify and alleviate a lot of pain points before they ever escalate!
